Customer service

At PROMAX we manufacture our products under some of the most rigorous quality standards in the electronics industry.All our products have to pass a very strict quality control during the production process and are calibrated to high accuracy standards before delivery to our customers. All according to ISO 9001:2000 quality management certification system.

In spite of everything, the products might need to be recalibrated or repaired at some time during their life time. In these cases, our clients can enjoy an extensive network of PROMAX service centers.

Your usual PROMAX distributor or agent can provide you with the information to locate the closest PROMAX calibration and service center and the procedure to follow according to his specific case.

In case of not having distributors in your zone, contact by email and we will try to help you as soon as we possible can.


It is a priority for PROMAX to ensure that the quality of our technical service is the same in any part of the world where there is a sales agent. That is the reason why we have a worldwide service centre network.

PROMAX frequently organises technical sessions specifically oriented to our customer service personnel with the goal to maintain the highest possible standards.

The best option to solve any product related issue is to contact with your local service and calibration centre.

Contact the technical assistance service

Subscribe to our e-News

Special offers, promotions and new product information only for you.

I have read and accept the Privacy Policy

About PROMAX

Promax Electronica S.L ©
We are manufacturers of telecommunication instrumentation and professional electronics equipment with over 50 years of experience in this sector.

  • Address C/ Francesc Moragas Nº71, 08907 L'Hospitalet de Llobregat (Barcelona)
  • Email:
  • Phone numbers:
  • ESP: (+34) 931 847 700
  • UK: (+44) 01727 832266
  • FRA: (+33) 06 62 81 20 00
  • DEU: (+49) 0 62 55 - 20 42

ISO

Opening Hours

  • Monday to Thursday: 7:00 - 19:00
  • Friday: 7:00 - 18:00